Consulting
Fractional Operations Leadership. Built Around What You Actually Need.
For founders who need operational systems built, and for leaders building their own path into operations leadership.
Who This Is For
Two kinds of people. One kind of work.
For Organizations
- —Early-stage and growing teams that need senior operations leadership without a full-time hire.
- —Founders ready to stop running everything out of their head and put real systems in place.
- —Leadership teams who need an outside operator to diagnose what is actually breaking.
For Individuals
- —Career operators ready to move into senior operations or chief-of-staff seats.
- —First-generation executives navigating the unspoken rules of leadership rooms.
- —Leaders in transition who need a thinking partner, not a script.
What I Do
The work, in plain language.
- 01
Operational diagnostics — naming what is actually slowing the team down.
- 02
Systems and workflow design that holds up when the founder steps away.
- 03
Org design, hiring plans, and role clarity for stretched leadership teams.
- 04
Strategic planning, OKR rhythms, and the meetings that actually drive decisions.
- 05
1:1 coaching for operators navigating senior or first-time leadership roles.
How Engagements Work
Three ways in.
Fractional
An ongoing seat at your leadership table. Embedded weekly, owning operations alongside your founders or executives.
Project-Based
A defined scope, a clear outcome. Diagnostics, systems builds, planning sprints, or org redesigns with a fixed runway.
Single Session Advisory
A focused 90-minute working session for a specific decision, transition, or pivot. No retainer, no long arc.
Why Una
Twenty years of operations, lived from the inside.
Una has spent two decades building, scaling, and stabilizing operations across early-stage startups, growth-stage organizations, and executive teams. She has sat in the chief of staff seat, the head of operations seat, and the founder's advisor seat — and she has done it as a first-generation executive who learned the unspoken rules the hard way. Her work blends operational rigor with the human judgment most playbooks leave out: how teams actually fall apart, how leaders actually grow, and what it takes to build something that runs without anyone holding their breath.
Current capacity is limited. Una takes on a small number of clients at any given time so each engagement gets her full attention.
Una's consulting practice is independent of PINNO and PINNOai.
Inquiry
Tell Me What's Not Working.
A few details to start. Una reads every inquiry personally.